AI Customer Service
24/7 Customer Support
Transform customer service from a cost center into a competitive advantage. An AI agent responds instantly to customer inquiries via WhatsApp, Instagram, Messenger, Telegram, and your website — with a unified inbox, support tickets, CSAT ratings, and comprehensive team performance analytics.
Under 3s
Avg Response Time
24/7
Always Available
5 Channels
Unified Inbox
CSAT
Customer Satisfaction
All Customer Conversations in One Place
Instead of switching between WhatsApp, Instagram, Messenger, and Telegram — a unified inbox collects all conversations. The AI agent auto-responds and the team intervenes when needed. Smart conversation routing by channel, department, or agent skill.
WhatsApp + Instagram + Messenger + Telegram + Website Widget
Auto-assignment (Round Robin / Least Busy)
Filter by status, channel, agent, and tag
Complete customer profile with all conversations and interactions
12 chats
8 chats
Messenger
5 chats
Telegram
3 chats
Customer Support
Online
AI Responds First — Transfers When Needed
The AI agent receives all incoming conversations and responds instantly from the knowledge base. Resolves 80% of routine inquiries automatically and transfers the rest to the right team with a full summary and ready support ticket.
Instant response in under 3 seconds for every message
Auto-creates support ticket on transfer
3 smart reply suggestions for the human agent
Conversation summary attached to every transfer
Complete Customer Service Tools
Not just a smart bot — a complete customer service system including tickets, canned replies, ratings, and automation.
Support Tickets
Complete ticket system — 8 types (inquiry, complaint, return, warranty...) with status tracking, team comments, and due dates.
Learn MoreCSAT Ratings
Auto-send satisfaction survey after closing — track ratings for team and AI agent.
Learn MoreQuick Replies
Customizable reply library — used by the team with one click to speed up responses while maintaining quality.
Team Management
Add team members with different roles (admin, agent, supervisor). Set permissions and channels for each member.
Learn MoreAutomations
Automate repetitive tasks — auto-close, escalation, tagging, sending replies, and conversation routing.
Learn MoreNotifications
Instant sound and push notifications for new messages, transfers, or tickets needing attention.
Track Team & AI Agent Performance
A comprehensive analytics dashboard showing each agent and AI performance — response time, resolved conversations, customer ratings, and peak hours. Everything is measurable and improvable.
Ahmed — Support Team
45 chats | Response: 2 min | CSAT: 4.8/5
Sara — Sales Team
32 chats | Response: 3 min | CSAT: 4.6/5
AI Agent
120 chats | Response: 2s | No transfer: 85%
Automate Customer Service — No Code
Automate repetitive tasks and focus your team on complex issues. Visual automation engine with 130+ triggers and 150+ actions.
Customer Support
Online
AI Agent Responds from Your Data
Upload your company policies, FAQs, product guides — and the AI agent retrieves the right info for every question. Never invents answers. Relies exclusively on your data using advanced RAG technology.
Supports PDF, text documents, and page links
Instant updates — edit content and changes apply immediately
Each company's data is completely isolated
Smart Customer Service for Every Industry
FAQs About AI Customer Service
Does AI replace the customer service team?
No. AI handles routine and repetitive inquiries (about 80%) and transfers complex cases to the human team with a full summary. Result: your team focuses on high-value tasks and delivers better service.
How do I measure customer service improvement after AI activation?
The analytics dashboard shows clear metrics: avg response time (drops from minutes to seconds), first-response resolution rate, CSAT scores, and conversations resolved without transfer. Everything is measurable.
Can AI responses be customized according to my company policies?
Yes. Upload your company knowledge base (policies, FAQs, product info) and the AI agent responds exclusively based on your data. You can also set its tone, limits, and custom instructions.
Does the system support multiple teams (sales, support, technical)?
Yes. Add team members with different roles and set permissions for each. Automation routes conversations to the right team based on keywords, channel, or inquiry type.
Ready to Transform Customer Service with AI?
Start free for 7 days. Activate the AI agent on your channels and see the difference in response time and customer satisfaction.