Engage Students & Parents
on the Channels They Actually Use
Answer enrollment questions with AI, book sessions via Flows, manage inquiries with tickets, send reminders, and run campaigns for new programs — all from one platform.
Enrollment Flow
WhatsApp Interactive Flow
Who Is This For?
Designed for educational institutions of all sizes looking to improve communication with students and parents.
Schools & Universities
Training Centers
Online Course Platforms
Language Institutes & Tutoring
Customer Service Across All Channels
Reach students and parents on the channels they prefer — from one unified inbox.
- Enrollment Flows
- Fee templates
- Class reminders
- Parent-teacher communication
- AI for admission FAQs
- Campus post engagement
- Comment-to-DM for open day invitations
- Story-driven promotions
Messenger
- Facebook Page inquiries
- Program info sharing
- Greeting text for new visitors
Web Chat
- Pre-chat form (Student/Parent)
- AI Q&A
- Course catalog cards
Telegram
- Course announcement channels
- Study group management
- Bot commands (/schedule, /fees, /enroll)
Education Support Tickets
Organize student and parent inquiries into categorized tickets. AI auto-creates tickets from conversations.
Inquiry
Admission questions, program details
Booking
Class scheduling, room changes
Technical Support
Online platform/LMS access issues
General Issue
Complaints, billing disputes
Course Catalog as Services
Add your courses as services with pricing and duration. AI automatically searches and displays matching courses based on student interest.
English Course
IELTS Prep
Python Bootcamp
Organized by category: Languages, IT, Business, Test Prep.
Calendar & Appointments
Book classes and appointments via WhatsApp Flows. Exam reminders and parent-teacher meetings — all automated.
Class Enrollment via WhatsApp
Select program → level → schedule → confirm — all via WhatsApp interactive Flows.
Exam Reminders
"Your final exam is tomorrow at 9 AM. Good luck!" — sent automatically 24h before.
Parent-Teacher Meetings
Scheduled via interactive Flows with date/time selection — simple and fast.
Follow-Up for Undecided Students
Automatic follow-up tasks after inquiry for students who haven't completed enrollment.
AI Agent Trained on Your Institution
Train the AI agent on courses, fees, schedules, admission requirements, and scholarships. It answers inquiries and captures prospective student data automatically.
Search programs matching student interests
Capture prospective student leads
Transfer to human for financial aid
Key Automations
First message → "Are you a Student or Parent?" (buttons)
Keyword "fees" → Send pricing template
Enrollment flow completed → Assign to admissions + confirmation
Class reminder → Scheduled trigger 24h before
Semester start → Campaign to all enrolled students
Post-course → CSAT survey
Student & Parent Profiles
Build comprehensive profiles for students and parents with tags, custom fields, and complete lifecycle — from inquiry to alumni.
Tags: "Grade 10", "Engineering", "Scholarship", "Active", "Alumni"
Lifecycle: Lead → Subscriber → Customer (enrolled) → Repeat (re-enrolled)
Custom fields: Student ID, program, level, graduation year
Activity timeline: inquiries, enrollments, messages, tickets
Ahmed Mohamed
Student — Engineering Program
WhatsApp Campaigns & Automated Reminders
Campaigns
Reminders
"Your class starts tomorrow at 9 AM. Room 204."
"Fee payment due by April 30. Pay now: [Payment Link]"
"Registration for next semester opens Monday. Enroll early: [Register]"
Start Engaging Your Students Today
Join educational institutions using Inboxy to efficiently manage communication with students and parents across all channels.