Integrations

Connect all your channels and stores

Inboxy integrates with WhatsApp, Instagram, Messenger + Salla, Shopify, WooCommerce, and Zid. Direct connection in minutes.

💬 Messaging Channels

All conversations in one inbox

WhatsApp Business API

Official Meta Partner. Send interactive messages with buttons, lists, and product catalogs.

Interactive messagesTemplate messagesMedia messagesCatalog

Instagram DM

Manage Instagram DMs from your unified inbox. Auto-reply to story mentions and comments.

DM managementStory mentionsComment repliesQuick replies

Facebook Messenger

Connect your Facebook Page and manage all Messenger conversations from Inboxy.

Page messagingAuto-repliesLead captureRich media
💬

Web Chat Widget

Add a live chat widget to your website. Conversations flow into the same unified inbox.

Customizable widgetPre-chat formsOffline messagesFile sharing

🛒 E-Commerce Integrations

Direct integration with e-commerce platforms

Salla - Inboxy e-commerce integration

Salla

The #1 e-commerce platform in Saudi Arabia. Auto-sync orders, send WhatsApp order confirmations, and recover abandoned carts.

Order syncAbandoned cartShipping updatesProduct catalog
Shopify - Inboxy e-commerce integration

Shopify

Connect your Shopify store and automate the entire post-purchase journey via WhatsApp.

Order notificationsAbandoned cartReview requestsDiscount codes
WooCommerce - Inboxy e-commerce integration

WooCommerce

WordPress e-commerce integration with WhatsApp notifications for every order event.

Order eventsCustomer syncStock alertsPayment notifications
Zid - Inboxy e-commerce integration

Zid

Saudi e-commerce platform integration with full order lifecycle WhatsApp notifications.

Full order lifecycleCustomer data syncAutomated messages
Easy Orders - Inboxy e-commerce integration

Easy Orders

Connect Easy Orders and automate WhatsApp notifications for all order status changes.

Status updatesDelivery notificationsCOD confirmations

Webhooks & Open API

Need a custom integration? Use Webhooks or the open API to connect any external system with Inboxy.

Contact us for details

Connect WhatsApp to Your Online Store — Automatic Notifications for Every Order

Connecting WhatsApp to your online store through Inboxy transforms your customers' shopping experience entirely. As soon as a customer places an order, they receive an instant order confirmation on WhatsApp — followed by step-by-step shipping updates — and finally a delivery notification. If a customer abandons their cart, the system automatically sends a WhatsApp reminder with a direct link to complete the order. This integration supports interactive messages — customers can browse products, add to cart, and complete purchases all within WhatsApp. The result: increased sales, reduced cart abandonment, and higher customer satisfaction. All of this happens automatically without any manual effort from your team.

Shopify Integration — Fully Automate Your Store

Inboxy's Shopify integration connects your store with WhatsApp Business API to automate the entire customer journey from order to post-delivery. The system sends automatic WhatsApp notifications for every order event: purchase confirmation, status updates, shipping notifications, and delivery confirmation. The abandoned cart recovery feature sends smart reminder messages to customers who didn't complete their purchase — with the option to automatically send a discount coupon to boost conversion rates. You can request customer reviews after delivery via WhatsApp — getting far more responses than email. Customer and order data syncs automatically between Shopify and Inboxy so your team sees everything in one place.

WooCommerce Integration — WhatsApp for WordPress Stores

Inboxy's WooCommerce integration provides WordPress store owners with automatic WhatsApp notifications for every order stage. From the moment a customer places an order, the system sends interactive WhatsApp notifications: order confirmation with product details and pricing, order status change updates, and shipping notifications with tracking numbers. Customer data synchronization means all WooCommerce customer information is available to your team in the unified inbox. Stock alerts notify your team when inventory drops for a specific product. Payment notifications confirm receipt and order processing start. All through a direct WooCommerce connection without any external plugins or technical complexity.

Salla Integration — WhatsApp for Salla Stores

Inboxy's integration with Salla — Saudi Arabia's leading e-commerce platform — will provide store owners with a direct connection to WhatsApp Business API. Coming soon, you'll be able to send automatic WhatsApp notifications to your Salla store customers: instant order confirmations, shipping updates with tracking numbers, and delivery notifications. The abandoned cart recovery feature will help you recover lost sales with smart reminder messages. Product catalogs sync automatically from Salla to WhatsApp — customers browse and order directly within the conversation. Customer and order data syncs automatically so your support team can respond to any inquiry with all the information they need. Register your interest now and be the first to try Salla integration with Inboxy.

Zid Integration — WhatsApp for Zid Stores

Inboxy's integration with Zid — Saudi Arabia's leading e-commerce platform — will enable store owners to send automatic WhatsApp notifications for every stage of the order lifecycle. Coming soon, you'll be able to connect your Zid store with WhatsApp Business API through Inboxy without any technical complexity. The system will support order confirmation notifications, shipping updates, and delivery confirmations — all happening automatically. Customer data synchronization means your team sees order history and personal information in the unified inbox. Automated messages reduce routine inquiries and free up your team to focus on complex questions. Register your interest now and be the first to benefit from Zid integration with Inboxy.

Connect WhatsApp to CRM — Turn Conversations into Sales Opportunities

Connecting WhatsApp to CRM through Inboxy means every customer conversation automatically becomes a sales opportunity in the built-in customer management system. From the first message a customer sends on WhatsApp, a contact record is automatically created with all available information — name, phone number, channel, and tags. The lead management system lets you track every customer through sales pipeline stages: from new lead to qualified to opportunity to closed deal. Every interaction is logged automatically — WhatsApp messages, calls, team notes — so any team member can continue follow-up without losing context. Use automation to send automatic follow-ups to leads who haven't responded, or route conversations to the sales team based on specific rules. Connecting WhatsApp to CRM boosts conversion rates and reduces deal closing time.

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