Turn WhatsApp Into YourMost Powerful Sales & Support Channel
Connect your business to the world's most popular messaging app. Send campaigns, automate replies, process orders, and let AI handle conversations — all from one dashboard.
Your Store
Online now
Track your shipment:
Why WhatsApp?
The most used messaging app on the planet — with the highest open and engagement rates of any communication channel
Users worldwide — the most used messaging app
Message open rate — nearly every message gets seen
Higher engagement than email or SMS combined
Click-through rate on WhatsApp business messages
Faster response time vs traditional channels
Customer availability via AI agents & automation
WhatsApp is #1 in the Arab Region
WhatsApp is the #1 messaging app in Egypt, Saudi Arabia, UAE, Kuwait, and the entire Arab region
of smartphone users in MENA have WhatsApp installed
prefer contacting businesses via WhatsApp
WhatsApp penetration in Saudi Arabia (30M+ users)
WhatsApp penetration in UAE (9M+ users)
WhatsApp penetration in Egypt (70M+ users)
of Saudi consumers purchased through WhatsApp
Setup & Connection Through Inboxy
Connect WhatsApp Business API in just 4 steps via Meta Embedded Signup — no technical setup needed
Go to WhatsApp Settings
Navigate to Inboxy dashboard > WhatsApp > Settings. You'll see the connection panel with a "Connect WhatsApp" button.
Meta Business Login
A secure Meta popup opens. Log in with the Facebook/Meta account that owns your WhatsApp Business Account.
Select Your Business Account
Choose your WhatsApp Business Account from the dropdown, or create a new one. Select your phone number.
Automatic Configuration
Inboxy automatically encrypts credentials, configures the webhook, syncs your business profile and all templates.
After Connection — Your Settings Page Shows:
Send Every Type of Interactive Message
WhatsApp isn't just text. Inboxy supports every message type the WhatsApp Business API offers
Text Messages
Up to 4,096 characters with link preview, personalization variables, and quote replies
Media Messages
Images (5 MB), videos (16 MB), audio (16 MB), documents (100 MB), and stickers
Location Messages
Send your business location or any map coordinates with name and address
Contact Cards
Share full contact cards with name, phone, email, and organization
Read Receipts
Track every message status: Sent → Delivered → Read (blue check marks)
Supported Media Types
7 Types of Interactive Messages
Go beyond plain text with rich interactive message formats that drive customers to take immediate action
Reply Buttons
Up to 3 clickable buttons below your message with optional header (text, image, video). Each click is tracked for automation branching.
Your Store
Online
List Messages
A scrollable menu organized in sections — up to 10 sections with 10 items each (100 options). Perfect for menus and service catalogs.
Restaurant
Online
Grilled Chicken
$12
Beef Steak
$18
Call-to-Action URL
One button with a clickable URL with dynamic suffix support. Perfect for shopping, tracking, and booking pages.
Shop
Online
Your order is confirmed! Track your shipment in real-time.
Location Request
Ask customers to share their location for geo-routing or finding the nearest branch.
Delivery
Online
Location shared
Catalog Message
Display your entire product catalog as a browsable thumbnail with a "View Catalog" button. Without leaving WhatsApp.
Catalog
Online
Browse our products
Single Product
Single product card with image, name, price, and full description from your WhatsApp Commerce catalog.
Product
Online
Premium Watch
$299
Elegant watch with classic design
Multi-Product List
Multiple sections with product groups — customers browse and order directly from the chat.
Store
Online
Leather Bag
$89
Sunglasses
$45
Classic Belt
$35
Message Templates — Marketing, Utility & Authentication
Pre-approved Meta templates that let you reach customers outside the 24-hour conversation window
Marketing
Promotions, product updates, newsletters, product launches. Requires customer opt-in.
Utility
Order confirmations, shipping updates, appointment reminders, payment receipts. No opt-in required.
Authentication
OTP verification codes and secure login. Standardized format required by Meta with copy-code button.
Service Messages (within 24h window) — Completely FREE!
Text, media, interactive messages — all free during an open conversation window
Template Components
Template Preview
HEADER — Image
Hello {{1}}! We have a special offer of {{2}} for you today.
Reply "STOP" to unsubscribe
Carousel Templates
Multi-card templates with horizontal scroll — each card has an image or video, text, and buttons. Perfect for showcasing products and services.
Product 1
$49
Product 2
$79
Product 3
$129
Product 4
$199
Variable Mapping System
Automatically personalize every template with real data from contacts, orders, and custom fields
Contact Fields
First name, full name, email, phone
Custom Fields
VIP Level, Company Name, any custom field
Order Data
Order total, product name, tracking number
Static Values
"Welcome!", "50% OFF", any hardcoded text
Template Creation Wizard — 5 Steps
Choose Category — Marketing, Utility, or Authentication
Set Header — Type (none, text, image, video, document) and upload media
Write Body — Add {{1}} variable placeholders with live preview
Add Footer & Buttons — Optional footer and button configuration
Map Variables — Map each {{N}} to contact field, custom field, or static value
Template Lifecycle
WhatsApp Bulk Campaigns
Send bulk messages to your entire customer base or targeted segments — with full delivery tracking, cost estimation, and real-time analytics
Bulk Template Sending
Send approved templates to thousands with pre-uploaded media to prevent failures
Smart Sending Engine
1 to 20 messages per second with auto-retry and daily cap for cost control
Audience Targeting
All contacts, tag-based segments (VIP, Cairo, New), or manual selection
Schedule & Full Control
Send now or schedule. Pause, resume, cancel anytime with one-click retry for failures
Delivery Funnel
Cost Estimation
Estimated Cost
$322.00
5,000 recipients x $0.0644/msg
Marketing — Egypt
Egypt
$0.0644
KSA
$0.0408
UAE
$0.0388
WhatsApp Flows — Interactive Forms Inside WhatsApp
Build multi-screen interactive experiences — forms, surveys, bookings — that run natively inside WhatsApp. No external links, no browser redirects.
7 Flow Types
14 Flow Components
Display
Input
Navigation
Heading
Text Input
Email Input
Dropdown
Book Appointment
Product Catalog & WhatsApp Commerce
Connect your product catalog and let customers browse, ask about, and order products without leaving the chat
Catalog Connection & Sync
3 Product Message Types
Meta Commerce Manager
Sync
Inboxy Product Library
Send to Customer
AI Auto-Response
Enable AI agents trained on your business data to automatically respond to WhatsApp conversations
AI Capabilities
Sales Assistant AI
Online — AI Agent
Great! Let me help you with that.
16 Triggers + 15 Actions for Automation
Build powerful automated workflows that respond to any WhatsApp event — from receiving messages to completing purchases
Example: Automated Workflow
TRIGGER
Keyword: "price"
ACTION
Send Buttons: Choose a plan
Triggers (16 Triggers)
Message Received
Any incoming message
First Message
New contact's first message
Keyword Match
Message contains specific keywords
Button Clicked
Customer taps a reply button
List Selected
Customer selects from a list menu
Template Reply
Customer replies to a template
Flow Completed
Customer completes a WhatsApp Flow
Media Received
Image, video, audio, or document
Voice Message
Customer sends a voice note
Location Received
Customer shares location
Contact Received
Customer shares a contact card
Reaction Received
Customer reacts with emoji
Order Placed
Customer places a catalog order
Product Inquiry
Customer asks about a product
Referral Received
Customer from Click-to-WhatsApp ad
Status Changed
Sent, Delivered, Read, or Failed
Actions (15 Actions)
Send Text
Up to 4,096 chars with variables
Send Template
Approved template with variable mapping
Send Buttons
Up to 3 buttons — supports branching
Send List
Up to 10 sections — supports branching
Send Media
Image, video, audio, or document
Send Flow
Launch a WhatsApp Flow — supports branching
Send Location
Coordinates with name and address
Send Contact
Full contact card
Send CTA URL
URL button with header and body
Request Location
Ask for customer location
Send Product
Single catalog product
Send Product List
Multiple products in sections
Reply to Message
Quote reply to trigger message
React to Message
Emoji reaction
Mark as Read
Blue check marks
Automatic Conversation Window Check
The automation engine automatically checks the 24-hour window before each send. Inside window: send any type freely. Outside window with template action: proceed. Outside window with non-template: fall back to a template or skip the action.
Free Reply Window
Triggers
Actions
Support Branching
Analytics & Account Management
Track everything about your WhatsApp channel — from account health to campaign performance and message analytics
Overview Dashboard
1,247
83
12
2m 34s
Quality Rating
Messaging Tier
TIER_10K10,000/day
Daily Usage
3,450/ 10,000
Security & Compliance
Automatic Consent Management
Additional Features
QR Code & Share Link
Generate wa.me link and downloadable QR code for print materials, business cards, and packaging.
Click-to-WhatsApp Ads (CTWA)
Track customers arriving from Meta ads (Facebook and Instagram) with full referral data and trigger automations on arrival.
Scheduled Messages
Schedule individual messages for future delivery — select template, recipient, date, time, and timezone.
Health Monitoring
Messaging Rates by Category & Country
Full cost estimation available in Inboxy before sending any campaign — no surprises
| Category | Egypt | UAE | KSA | India | USA |
|---|---|---|---|---|---|
| Marketing | $0.0644 | $0.0388 | $0.0408 | $0.0107 | $0.0250 |
| Utility | $0.0036 | $0.0165 | $0.0125 | $0.0017 | $0.0040 |
| Authentication | $0.0036 | $0.0165 | $0.0125 | $0.0017 | $0.0040 |
| Service (24h window) | FREE | FREE | FREE | FREE | FREE |
Start Communicating via WhatsApp Today
Activate WhatsApp Business API in minutes. Send bulk campaigns, automate replies, and let AI handle conversations — all from one dashboard.