Leads

Turn Conversations Into DealsVisual Sales Pipeline

Kanban-style pipeline with 6 stages, lead scoring, follow-up scheduling, AI lead capture, and conversion tracking.

Easy-to-use interface
NEW
CONTACTED
QUALIFIED
NEGOTIATION
6 Stages

Kanban pipeline board

AI Capture

Auto-capture from conversations

Follow-up Scheduler

With automated reminders

Conversion Tracking

Win/loss rate tracking

Landing Forms

Landing page forms feed directly into pipeline

Sales in the Arab Region

Sales in MENA relies on WhatsApp — leads expect replies in minutes
AI-captured leads from WhatsApp convert 2x better than web forms in Gulf
Follow-up culture is critical in Arab business
KEY FEATURE

Pipeline Stages (6 Stages)

NEW

Fresh lead

CONTACTED

First outreach made

QUALIFIED

Confirmed viable

NEGOTIATION

Discussing terms

WON

Deal closed

LOST

Deal lost (reason tracked)

HOT
WARM
COLD

Lead Creation

3 paths for creating leads

Manual

Add a lead via the creation modal

AI Capture

AI detects interest, auto-creates lead with label

Landing Page Forms

Contact form + Get Started form feed into pipeline

Follow-Up Scheduler

Schedule follow-ups with titles, due dates, and assigned agents. 60-second polling for due reminders.

Schedule follow-ups with title, due date, assigned agent
60-second polling for due reminders
Overdue highlighted in red
Redis deduplication prevents duplicate notifications
Overdue: Follow up Ahmed — Price quote
Today: Call Sara — Order confirmation
Upcoming: Demo for Mohamed — Next week

Lead Management Features

Kanban Board View

Visual board showing leads in columns by stage — drag and drop to update

Auto-Capture from Conversations

Leads are auto-captured from new conversations on any channel

Labels (HOT/WARM/COLD)

Classify by interest level to prioritize follow-up

Agent Assignment

Assign each lead to a specific agent with validation

Lost Reason Tracking

Record loss reason for each lead to improve sales strategy

Follow-Up Tasks

Create follow-up tasks with titles, due dates, and assigned agents

How the Pipeline Works

1

Auto-Capture

Lead auto-captured from a new conversation on any channel

2

Classify & Assign

Classify as HOT/WARM/COLD and assign to an agent

3

Follow Up & Move

Create follow-up tasks and move lead through stages

4

Won or Lost

Close the deal as won or record the loss reason

Learn From Losses

Record the reason for losing each lead to analyze patterns and improve your sales strategy based on real data.

Record loss reason for each lead
Analyze recurring loss patterns
Follow-up tasks with due dates
Full linking with conversations and tickets

Won

Lost + Reason

Follow-Up Tasks

Drag & Drop

AI-Powered Lead Capture

AI Automatically Captures Leads

When the AI agent detects genuine buying interest in a conversation, it automatically captures data and creates a lead with a label.

Detects genuine buying interest
Captures: name, phone, email, interest, preferred time
Auto-labels: HOT, WARM, or COLD
Updates contact lifecycle to LEAD and adds tag
AI-Captured Lead
NameKhaled Saeed
InterestBusiness Plan
LabelHOT
SourceWhatsApp + AI
StageNEW

Landing Page Forms

Contact and Get Started forms on your website feed directly into your sales pipeline — every form submission creates a new lead automatically.

Contact Form

Collects name, email, phone, message — creates lead in NEW stage

Get Started Form

Collects company data and industry — creates lead with WARM label

Statistics

6

Stages

3

Heat Labels

Auto

Auto-Capture

AI

AI Capture

Kanban

Kanban View

Integration with Conversations & Tickets

Direct Conversation Link

Every lead is linked to the original conversation it was created from — click to navigate

Create Ticket from Lead

Convert any lead to a support ticket if they encounter issues during sales

Full Activity History

View every interaction with the lead — messages, calls, notes, and stage changes

Visual Drag & Drop

Move leads between stages with a simple drag and drop. See the entire pipeline at a glance.

Visual Kanban view with columns per stage
Drag and drop to update stage instantly
Cards show contact name, label, agent, and due date
Filter by label, agent, and stage
NEW
CONTACTED
QUALIFIED

Conversion Dashboard

Total Leads

New Today

Conversion Rate

AI-Captured

By Label & Stage

Start Tracking Your Leads Today

Visual sales pipeline with auto-capture from conversations, smart follow-up scheduling, and conversion tracking.