See Everything. Measure Everything.Improve Everything.
Real-time dashboards for conversations, AI performance, agent productivity, campaign results, and ad attribution. All in one analytics hub.
Conversations This Month
Total
Open
Avg Reply
AI%
Volume, status, channels
AI Return on Investment
Agent Performance
Campaign Metrics
Ad Attribution
Conversation Analytics
Track conversation volume, status and channel distribution, and response times with time-series charts
Conversation Volume
Total conversations by status: open, pending, resolved, and closed with time-series charts
Channel Breakdown
Conversation and message distribution by channel: WhatsApp, Instagram, Messenger, Telegram, and Web Chat
Average Response Time
Time between first inbound message and first outbound reply to measure team speed
Trend Metrics
Today, this week, and this month stats with trend comparison
Channel Distribution
Messenger
Telegram
AI ROI Analytics
Measure the real return from AI: messages handled, resolution rate, time saved, and cost saved
AI vs Human Messages
Compare AI-handled messages vs human messages with the ratio of each
AI Resolution Rate
Percentage of conversations fully resolved by AI without human intervention
Time Saved
AI messages multiplied by two minutes per message to calculate time saved
Cost Saved
Hours saved multiplied by twenty dollars per hour to estimate financial savings
AI Messages
Human Messages
Resolution Rate
Cost Saved
Agent Performance
Track average first response time, resolution time, and conversation count per agent. Improve your team performance with data.
Agent Performance
Top Campaigns
Track Click-to-WhatsApp Ads
Track contacts from Click-to-WhatsApp ads daily, attributed conversations, and top ten campaigns by contact count.
Campaign Metrics
Track every campaign from send to response with delivery, read, and failure rates
Delivery Rate
Percentage of messages successfully delivered to recipients out of total sent
Read Rate
Percentage of messages read by recipients with open and click tracking
Cost Analysis
Cost per message and per campaign with comparison across different channels
Message Analytics
Comprehensive Reports
Channels
Real-time Data
Real-Time Conversation Metrics
Open
In Progress
Pending
Closed Today
Track Performance With Comprehensive Analytics
Unified dashboard for all conversation, AI, campaign, agent, and ad analytics
Easy-to-use interface