Automotive Solutions

Sell Cars Through Conversations
From Inquiry to Test Drive to After-Sales

Capture leads from ads, showcase vehicles via carousel, book test drives, manage service appointments, handle support tickets, and run campaigns — all from one platform.

Who Is This For?

Car Dealerships
Showrooms
Auto Repair Shops
Spare Parts Stores
Car Rental Agencies
Service Centers

Customer Service Across All Channels

Reach your customers on the channels they prefer — from WhatsApp to Instagram, Messenger, Telegram, and your website widget.

WhatsApp

Vehicle carousels, test drive booking via Flows, service reminders, showroom location, AI for specs/pricing, campaigns for new models.

Instagram

Comment-to-DM on car photos/reels, story showcases, carousel DMs of vehicles.

Messenger

Facebook Page inquiries, persistent menu (Buy/Service/Parts), greeting text.

Web Chat

Pre-chat form (Buy/Service/Parts), product cards for vehicles, AI instant answers.

Telegram

New arrival alerts, bot commands (/models, /service, /location), media groups of vehicle photos.

Support Tickets

Automotive Support Ticket Management

A ticketing system tailored for automotive — from delivery issues and warranty claims to financing questions and spare parts. AI-created tickets with 4 priority levels and agent assignment.

Order Issue — Delivery delays, wrong vehicle specs

Return / Exchange — Vehicle returns, warranty claims

Technical Support — Vehicle technical issues, recall notices

Booking — Test drive scheduling, service appointment issues

Inquiry — Financing questions, spare parts availability

Showroom Agent

Online

The car I received has a paint issue
We're sorry to hear that! A support ticket #4521 has been created for your issue. The service manager will contact you within 2 hours to arrange an inspection.
Track Ticket
Contact Manager
Thanks
Service Catalog

Maintenance & Repair Services in Chat

Display maintenance services with pricing and duration. AI recommends the right service based on the customer inquiry.

Oil Change

Maintenance
$5030 min

Full Inspection

Maintenance
$1502 hrs

Brake Service

Repair
$2001 hr

Detailing

Detailing
$1003 hrs
Calendar & Appointments

Book Test Drives & Service Appointments

Integrated booking system via WhatsApp Flows — from model selection to date, time, location, and confirmation. With automatic reminders and post-test-drive follow-up tasks.

Test drive booking: Model → Date → Time → Location → Confirm

Service appointments: Vehicle info + service type via Flows

Service reminders: "Your 10,000 km service is due. Book now"

Follow-up tasks: Post-test-drive follow-up within 48 hours

Showroom Agent

Online

I want to test drive a Camry 2026
Great! The 2026 Camry is available for test drive. Choose your preferred time:
Saturday 10 AM
Sunday 3 PM
Other time

AI & Automation

An AI agent trained on vehicle inventory, specs, pricing, and financing options, with smart automations for every stage of the customer journey.

AI Agent

Trained on vehicle inventory, specs, pricing, financing options, and trade-in policies.

Search cars by model/budget/type/color

Capture leads (HOT/WARM/COLD)

Auto-transfer for negotiation handoff

Key Automations

Ad referral → capture lead + send vehicle carousel

Keyword "test drive" → booking Flow

Post-test-drive → follow-up template after 48h

Service due → scheduled reminder campaign

Complaint → create ticket + assign service manager

Customer Database (CRM)

Buyer & Owner Profiles

Comprehensive customer profiles with purchase and service history and preferences. Smart tags, custom fields, and lifecycle from lead to repeat buyer.

Tags: "SUV", "Sedan", "Used", "Financed", "VIP"

Custom fields: vehicle owned, purchase date, service history

Lifecycle: Lead → Customer → Repeat (second vehicle)

AI summaries: "Looking for a family SUV, budget 500K-700K EGP"

A

Ahmed Mohamed

VIP Customer

VehicleCamry 2024
Purchase Date2024-03-15
Next Service2026-05-15
VIPSUVFinanced

Purchased Camry 2024, interested in upgrading to family SUV. Budget 500K-700K.

Campaigns & Reminders

WhatsApp Campaigns for New Models & Service

Campaigns

New model launches and trade-in promotions

Seasonal offers (Ramadan, Summer, Year-end)

Carousel templates: 3-5 vehicles with image, specs, price

Reminders

"Your test drive is tomorrow at 3 PM at [Showroom Location]"

"Your vehicle service is due this month. Book: [Book Service]"

"Happy anniversary! 1 year with your [Model]. Book a checkup: [Book]"

Leads Pipeline

From Test Drive to Sale

Track every lead from first contact to deal close. Follow-up scheduler for each stage with auto-capture from conversations and CTWA ads.

NEW
TEST DRIVE BOOKED
NEGOTIATION
WON (Sold)
LOST

Ready to Start Selling Cars Through Chat?

Start free for 7 days. Connect your channels and start capturing leads and booking test drives from day one. Our team is ready to help.