AI-Powered Omnichannel Platform
| Meta Tech Provider

Smarter, Faster, and MoreCost-Effective Customer Service

A unified platform for managing customer conversations across WhatsApp, Messenger, Instagram, and Telegram, with an AI employee working 24/7. Plus more than 15 tools that help you manage your customer communication operations.

CRMAutomationAI AgentsE-CommerceAPICampaignsContactsWeb EventsOrdersTicketsTasksTeamLeadsCalendarAnalyticsCRMAutomationAI AgentsE-CommerceAPICampaignsContactsWeb EventsOrdersTicketsTasksTeamLeadsCalendarAnalytics
98% of your customers are on WhatsApp
70% of your customers reach out via Messenger first
AI employee that understands & executes 24/7
CRM + Tickets + Tasks in one place

One Platform to Elevate Your Customer Service Across All Channels

A single hub to manage support operations and customer communication, powered by AI and 19+ tools

INBOXYLIVE

12

Workflows

3

Campaigns

2

AI Agents

3

Team

12

Tickets

3,129

Clients

LIVE
AI agent completed 320 support conversations
450 automations completed in the last 24 hours
40 new support tickets auto-routed
Cost
Quality
Speed
Reliable
Smart
Unified Inbox
Reliable AI Agent
No-Code Automation
Bulk Campaigns
E-Commerce Sync
Live Analytics

Not just text — interactive messages

Buttons, lists, product catalogs, and media — your customers tap a button instead of typing.

Button Messages

Up to 3 interactive buttons

✅ Order confirmed! Order #5621

📦 Track Order
🔄 Modify Order

OTP Verification

Quick & secure confirmation

🔐 Your verification code:

4827

Valid for 5 minutes

List Messages

Up to 10 organized options

🏪 Choose department:

📋 View List
Sales
Support
Billing

Product Promo

Image + text + buttons

👟
-40%

🔥 Exclusive! 40% off Nike shoes

🛍️ Shop Now
📱 Share Deal

Quick Replies

One-tap responses

⭐ Rate our service?

Excellent 🌟
Good 👍
Needs work 🤔

Button Messages

Up to 3 interactive buttons

✅ Order confirmed! Order #5621

📦 Track Order
🔄 Modify Order

OTP Verification

Quick & secure confirmation

🔐 Your verification code:

4827

Valid for 5 minutes

List Messages

Up to 10 organized options

🏪 Choose department:

📋 View List
Sales
Support
Billing

Product Promo

Image + text + buttons

👟
-40%

🔥 Exclusive! 40% off Nike shoes

🛍️ Shop Now
📱 Share Deal

Quick Replies

One-tap responses

⭐ Rate our service?

Excellent 🌟
Good 👍
Needs work 🤔

Product Catalog

Showcase products in chat

👜
Genuine Leather Bag
450 SAR
🛒 Order Now

Payment Received

Instant auto-receipt

✅ Payment received successfully!

Amount350 SAR
RefTXN-98271

🧾 Receipt attached below

Rich Media

Images, video, files

📄
invoice.pdf

📎 Invoice attached

Location

Branch or delivery point

📍 Riyadh Branch

Product Catalog

Showcase products in chat

👜
Genuine Leather Bag
450 SAR
🛒 Order Now

Payment Received

Instant auto-receipt

✅ Payment received successfully!

Amount350 SAR
RefTXN-98271

🧾 Receipt attached below

Rich Media

Images, video, files

📄
invoice.pdf

📎 Invoice attached

Location

Branch or delivery point

📍 Riyadh Branch

💬
Customer sends
"What's the monthly plan price?"
AI processes
Knowledge baseContextCustomer data
AI responds smartly
"We offer custom packages based on your needs. Want a 7-day free trial?"
80%
Auto-resolved
<3s
Response time
24/7
Always on
Smart AI Agent

A Smart AI Agent that knows your business like a team member

Train it on your products, prices, policies — it responds naturally in Arabic & English. When stuck, it seamlessly transfers to a human.

Custom knowledge base — train it on your data
Natural conversation in Arabic & English
Smart handoff to human agents when needed
Performance analytics & insights
Try the bot now →
No-Code Automation

Let the system handle everything automatically

While you sip your coffee ☕ — define a Trigger, choose an Action, the rest runs itself.

110+
Triggers
123+
Actions
New Customer Auto-Reply
Active
Trigger
First WhatsApp message from customer
Action
Send welcome message + interactive buttons
🛒 Products📦 Track Order💬 Support
IF
Condition
Which button did the customer tap?
Action
Show product catalog
Action
Show order status + tracking
Action
Transfer to support agent
WhatsApp Campaigns

Send thousands of messages without getting banned

Official WhatsApp-approved campaigns — target by tags and segments, track results in real-time. No bans, no issues.

Meta-approved message templates
Audience segmentation by tags and fields
Real-time delivery, open, and reply tracking
Schedule campaigns for optimal times
Eid Campaign 🎉
Completed
12,450
Sent
98.2%
Delivered
76.5%
Read Rate
1,823
Replies

🎊 Eid Mubarak! 30% off everything Code: EID30

🛍️ Shop Now
Team Performance
S
Sara
Support
48
chats
4.9
rating
K
Khalid
Sales
35
chats
4.7
rating
N
Noura
Support
52
chats
4.8
rating
A
AI Bot
Auto
320
chats
4.6
rating
Team Management

Your team works from one platform

Stop opening your accounts on 10 different devices! Your whole team works from one platform — while you monitor performance and distribute conversations.

Multi-agent inbox with role-based access
Smart auto-assignment based on skills
Real-time performance monitoring
Response time tracking and SLA alerts
AI Analytics

AI analyzes your conversations and provides a full report

Problems, solutions, suggestions — AI extracts all of this from your conversations automatically to improve your service and boost customer satisfaction.

Auto-detect recurring customer issues
AI-generated improvement suggestions
Sentiment analysis across all conversations
Weekly reports with actionable insights
AI Weekly Report
Issues Detected
23% of customers complain about shipping delays
15% inquiries about return policy
Suggestions
Add automatic shipping tracking via WhatsApp
Update return page and add FAQ section
Customer Satisfaction
87%
+5%
A
Ahmed Al-Shamri
+966 5x xxx xxxx
VIPReturning
12
Orders
34
Chats
4.8
Rating
AI Summary

🎯 Prefers electronics and smart devices

❤️ Loves express delivery and pays extra for it

⚠️ Was upset once about late delivery — resolved with coupon

Team Notes
"Very important customer — buys monthly. Prefers WhatsApp communication in the afternoon."
— Sara, Sales
Customer Profile

A complete profile for every customer with everything

The customer's journey with you, orders, issues, team notes, and AI summary of what they prefer and what frustrates them — all in one place.

Full conversation history across all channels
Order history and purchase patterns
AI-generated customer preference summary
Team notes and internal comments
Issue tracking and resolution history

Connect your store in minutes

Ready to grow on WhatsApp?

Get started now and see the difference — our team is ready to help at every step.