Build a Knowledge CenterYour Team and AI Can Use
Create articles, organize by category, and publish for your team and customers. Upload documents or scrape URLs. The system converts everything to embeddings for semantic search and powers your AI agent with knowledge.
Input Methods
Category Organization
Semantic Search
Feedback
Powers AI Agent
Three Content Input Methods
Document Upload
Upload PDF and DOCX files. The system auto-chunks them with overlap to preserve context.
URL Scraping
Add a webpage URL and the system auto-extracts content and converts it into a searchable article.
Manual Article Creation
Write articles directly with title, content, excerpt, categories, and tags.
Article Lifecycle
Every article goes through three clear stages from draft to archive. Publish date is auto-recorded on publishing.
Hierarchical Category Organization
Create parent and child categories with custom icons and colors. Reorder via drag-and-drop and filter articles by category.
Category Tree
Knowledge Base Features
Auto-Chunking with Overlap
Split documents into small chunks with overlap between parts to ensure no context is lost during retrieval
Semantic Search (RAG)
Search by meaning via OpenAI Vector Embeddings. Search understands context, not just keyword matching.
Hierarchical Category Organization
Organize knowledge in hierarchical categories (parent/child) with custom icons, colors, and drag-and-drop reordering
Public or Internal Visibility
Control each article visibility. Public articles for customers, internal for team only.
Product Data
Add products with images, prices, and URLs for the AI agent to use when answering product inquiries
Feedback & Ratings
Helpful/not helpful ratings per article to identify the most useful content and continuously improve
Track Team and Customer Engagement
View count per article is auto-tracked with helpful/not helpful ratings to identify the most valuable content and continuously improve the base.
Return Policy
342 views
Product Guide
218 views
FAQ
187 views
Your AI Agent Learns From the Knowledge Base
Articles are automatically used by AI agents via the RAG system. The agent searches knowledge, extracts the right answer, and responds to customers accurately.
Upload Content
PDF, DOCX, URL, or article
Chunk & Embed
Auto-chunking + Embeddings
Customer Question
Customer asks AI agent
Accurate Response
Search ← Retrieve ← Respond
White Cotton Shirt
120 SAR
Classic Jeans Pants
180 SAR
Black Sports Shoes
250 SAR
Add Your Products to Knowledge Base
Add your products with images, prices, URLs, and detailed descriptions. The AI agent automatically uses them to answer customer product inquiries.
Build a Knowledge Base for Your AI Agent
Upload your documents and start semantic search in minutes. Your AI agent will accurately answer customer questions.
Easy-to-use interface