Smart WhatsApp Bot
Automate WhatsApp with AI
An AI-powered WhatsApp bot built on Meta's official WhatsApp Business API. Smart auto-replies, interactive messages with buttons and lists, bulk campaigns, approved templates, product catalogs, and full automation — all from one dashboard.
Smart WhatsApp Replies — Not Rigid Auto-Responses
The smart bot is trained on your company knowledge base — it understands the question context and responds naturally like a real employee. Uses RAG technology to retrieve accurate information from your data and never invents answers.
Understands questions even in dialect or with typos
Responds based on your actual company data (RAG)
Remembers conversation context and builds on it
Transfers to human agent when needed
Your Store
Online
Interactive WhatsApp Messages
Use all WhatsApp interactive tools — buttons, lists, product cards, forms — for a complete shopping and customer service experience without leaving the conversation.
Interactive Buttons (Quick Reply)
Up to 3 buttons per message to guide the customer with one tap — order, inquire, or track your order.
List Messages
Dropdown lists with up to 10 organized options in sections — perfect for displaying categories, products, or services.
Product Carousel Cards
Display up to 10 products with carousel cards including images, prices, and direct purchase buttons.
WhatsApp Flows Forms
Interactive forms to collect customer data — addresses, preferences, special requests — directly inside WhatsApp.
Approved Message Templates
Create Meta-approved templates — marketing, utility, or authentication — with variables, images, and buttons.
Direct Meta Integration
Connect your business WhatsApp number with Meta's WhatsApp Business API directly from Inboxy dashboard.
Send WhatsApp Campaigns to Thousands
Bulk WhatsApp campaigns with Meta-approved templates. Target customers by tags and segments and track results in real-time — over 98% open rate vs 20% for email.
Meta-approved templates with images, variables, and buttons
Controllable send speed: 1 to 20 messages/second
Real-time tracking: sent, delivered, read, replied
Pause, resume, and cancel anytime
Schedule campaigns for specific times
Your Store
Online
Automate Everything on WhatsApp
Visual automation engine with 130+ triggers and 150+ actions. Connect any event (incoming message, new order, abandoned cart) to any action (WhatsApp reply, tag, transfer) without a single line of code.
Why a Smart WhatsApp Bot?
WhatsApp is the #1 communication channel in MENA. A smart bot on WhatsApp means reaching your customers where they actually are.
98%
Message Open Rate
2B+
Global WhatsApp Users
#1
Messaging App in MENA
3 Seconds
Avg Bot Response Time
Track Everything by Numbers
Comprehensive analytics dashboard to track bot, campaign, and team performance — everything is measurable.
Messages Sent & Received
Response Time & Reply Rate
Campaign Performance
Bot & Handoff Performance
Connect WhatsApp Bot to Your Online Store
Direct integration with leading e-commerce platforms — automatic order notifications, abandoned cart recovery, and shipment tracking via WhatsApp.
Order Notifications
Auto order confirmation + shipping updates + delivery notification via WhatsApp
Abandoned Cart Recovery
Auto reminder to customers who left their cart — 15-25% recovery rate
WhatsApp Product Catalog
Auto-sync products with WhatsApp — customers browse and buy from the chat
Related Features
FAQs About the Smart WhatsApp Bot
Do I need a new WhatsApp Business number?
You can use your current number or a new one. Inboxy connects to Meta's official WhatsApp Business API — you just need a Meta Business account and a Facebook page. Connection is done from the dashboard in minutes.
Does the bot work on regular WhatsApp?
No. The bot runs on Meta's official WhatsApp Business API, not the regular WhatsApp app. This ensures stability, security, and the ability to send thousands of messages. Inboxy is an authorized Meta Technology Provider.
How many messages can the bot send per day?
Message limits are set by Meta based on your number quality and Business Portfolio level. Starting from 250 messages/day, it automatically increases with good usage up to unlimited.
Can the bot be customized for my business?
Yes. The bot is trained on your custom knowledge base — upload your files and content, set the agent tone and instructions. You can also add custom functions (Function Calling) to connect it to your internal systems.
Is there a per-message cost?
Meta charges per conversation (not individual messages). Conversation cost depends on country and type (marketing, utility, authentication). Customer-initiated conversations (Service) are cheaper than business-initiated ones (Marketing).
Ready to Activate a Smart WhatsApp Bot?
Start free for 7 days. Connect your WhatsApp number and activate the smart bot in minutes. Our team is ready to help.