Conversation & Marketing Automation
130+ Triggers & 150+ Ready Actions
Visual no-code automation engine — connect any event to any action with drag and drop. From automatic welcome messages to multi-stage campaigns — everything runs automatically across WhatsApp, Instagram, Messenger, Telegram, and your website.
How Does Automation Work?
Just three steps: choose the trigger (event), set conditions (optional), and choose the action. Everything is visual with no code.
Choose a Trigger
Select the event that starts the automation — incoming message, new order, abandoned cart, keyword, new contact, or any event from 130+ triggers.
Set Conditions
Add conditions to filter execution — channel (WhatsApp only?), tag (VIP customer?), time (business hours only?), or any custom condition.
Choose an Action
Select what happens when the trigger fires — send message, add tag, transfer to agent, open ticket, or any action from 150+ actions.
130+ Ready-to-Use Triggers
Triggers covering every possible event — from messages and conversations to orders, e-commerce, appointments, tags, and more.
Message Triggers
- New incoming message
- Specific keyword
- Message from specific channel
- First-time message
- Message with link/image
Conversation Triggers
- New conversation opened
- Conversation closed
- Conversation transferred
- Conversation unanswered (timeout)
- Conversation archived
E-Commerce Triggers
- New order
- Order status update
- Abandoned cart
- Order cancelled
- Refund processed
Contact Triggers
- New contact
- Data updated
- Tag added
- Stage changed
- Birthday
Time Triggers
- Specific time (Cron)
- Delay after event
- Specific day of week
- Start/end of business hours
Custom Triggers
- Incoming webhook
- Zapier/Make event
- Custom field changed
- External API event
150+ Executable Actions
Every possible system action can be triggered automatically — from sending messages to opening tickets to updating customer data.
Messaging Actions
Send text message, WhatsApp template, interactive message with buttons or lists, product cards, or canned reply.
Contact Actions
Add/remove tag, update lifecycle stage, change custom field, or create new contact.
Conversation Actions
Transfer to agent/team, close conversation, reopen, add internal note, or change priority.
Ticket Actions
Open support ticket, change status, add comment, assign owner, or send notification.
Flow Actions
Delay (wait X min/hours), If/Else condition, branch, loop, or call sub-automation.
External Actions
Send webhook to Zapier/Make/n8n, call external API, or trigger the AI agent.
Ready Automation Recipes — Activate with One Click
No need to build from scratch. Choose a ready recipe and customize it — each recipe is designed for a common use case.
New Customer Welcome
First-time customer → Welcome message + service menu + "new customer" tag
Abandoned Cart Recovery
Abandoned cart → Wait 1 hour → Product reminder + checkout link
Auto Order Confirmation
New order → WhatsApp message with order details + reference number + tracking link
After-Hours Auto-Reply
Message outside hours → Auto-reply with hours + open ticket
Complaint Escalation
Keyword "complaint" → Tag "complaint" + transfer to supervisor + instant notification
Post-Sale Follow-Up
Order delivered → Wait 2 days → Thank you + review invitation + discount coupon
Lead Qualification
Message contains "price" or "offer" → AI asks qualifying questions → transfer to sales
Multi-Stage Campaign
Offer message → Wait for reply → If replied: send details → If not: reminder after 1 day
Build Automations with Drag & Drop — No Code
Visual editor built on ReactFlow — drag triggers, conditions, and actions and connect them. See the full workflow and edit it with clicks. No coding experience needed.
Visual drag-and-drop editor
Conditional branching (If/Else) for complex flows
Time delay (wait X minutes/hours/days)
Preview and test before activation
Detailed execution log for each automation
Automation Works Across All Channels & Integrations
Plus integration with Shopify, WooCommerce, Easy Orders, Salla, Zid, Zapier, Make, and n8n.
Explore All IntegrationsWhy Do You Need Conversation Automation?
Automation isn't a luxury — it's a necessity for any business receiving customer messages. See the difference in numbers.
80%
Reduction in repetitive inquiries
3 Seconds
Avg response time
24/7
Available every day
60%
Team time saved
Related Features
FAQs About Conversation Automation
Do I need coding experience to use automation?
No. The automation engine is fully visual — drag and drop triggers, conditions, and actions. No code needed. Ready recipes are available for the most common use cases.
How many automations can I create?
The number depends on your plan. The free plan includes limited automations and paid plans include unlimited automations with all triggers and actions.
Can I connect automation with external systems?
Yes. You can send Webhooks to Zapier, Make, n8n, and any system supporting Webhooks. You can also receive events from external systems as automation triggers.
Can I test automation before activating it?
Yes. You can preview the workflow and verify conditions and actions. The execution log shows all run details to track any issues.
Does automation work on all channels?
Yes. Automation works on WhatsApp, Instagram, Messenger, Telegram, and website widget. You can specify channels in conditions or run on all.
Ready to Automate Your Conversations & Marketing?
Start free for 7 days. Choose a ready automation recipe or build your own flow — no code.