1. Introduction

Welcome to Inboxy ("we", "us", or "our service"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number, and company name.

Usage Data: We collect information about how you use the platform, including pages visited and actions taken.

Conversation Data: We store messages sent and received through the platform to provide our unified inbox service.

Integration Data: When you connect third-party services (WhatsApp, Instagram, e-commerce platforms), we store credentials and data necessary for the integration to function.

3. How We Use Your Information

Provide, operate, and maintain our services
Process and manage your account
Send service notifications and updates
Improve and develop our services
Comply with legal obligations
Provide customer support

4. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security audits.

5. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

With third-party service providers who help us operate the platform (e.g., cloud hosting, payment processing)
When necessary to comply with legal obligations
With your explicit consent

6. Your Rights

You have the right to:

Access your personal data and request a copy
Correct any inaccurate data
Request deletion of your data
Object to the processing of your data
Request data portability

7. Cookies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You can request deletion of your account and data at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a notice on the platform.

10. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Email: info@inboxy.chat
WhatsApp: +20 102 148 2418